Contact SparkPulse
Questions about tracking, your account, or a partnership? We reply within two business days.
Reach us directly
App support
Mailing address
2800977 Alberta Inc.
Blackfalds, Alberta
Canada
Response time
Within 2 business days
(Mountain Time)
Send us a message
Tell us what's going on and we'll get back to you by email.
Frequent questions
Is my SparkPulse data private?
Yes. Your tracking data stays on your device unless you explicitly back it up. We follow PIPEDA, do not sell your data, and don't run advertising trackers. Apple Health integration is optional and reversible at any time.
Where does SparkPulse's food data come from?
We use three open, scientifically-curated databases: Health Canada's Canadian Nutrient File (CNF), USDA FoodData Central, and Open Food Facts (for barcode lookups). The same item may appear in more than one database; we show you which source each value came from.
Is SparkPulse medical advice?
No. SparkPulse is a tracking and education tool, not a substitute for advice from a licensed healthcare professional. If you have a medical condition, are pregnant, or are managing a chronic disease, please review your goals with your clinician before making changes.
Can I export my data?
Yes. Tap your profile, choose "Export data," and SparkPulse will email you a CSV of meals, weight history, supplements, and activity rings.